Computer Network Support

For many organisations, a dedicated in-house IT department makes very good sense. Century work with a number of in house teams who value the solution and support services we provide. However, there are many more that prefer to outsource the IT function to expert and strategic partners such as us here at Century.

It's not simply a case of cost savings, though they can be considerable, IT managers know that by using our Virtual IT Department, they have access to experts whenever they need them and don’t have to worry about staff training, holidays, supervision or turnover. Outsourcing means quantifiable costs, easier budgeting and access to the highest quality technicians, all supported with all the latest remote support tools and diagnostic techniques.

Computer Network Support

We generally view the on-going maintenance and repair of our high value purchases such as houses and cars as a way of keeping them in good condition, preserving their value and a way of insuring as best we can, against breakdowns or failures. Businesses should view their IT systems and networks in the same way.

Unexpected IT breakdowns cost businesses valuable time and money, in lost revenue and repair fees. However, every business is different, has different needs, are at different stages of their development and all have differing requirements of their IT systems.

At Century we understand this, we have seen organisations charged extortionate fees for IT support that is just not up to scratch or is simply not required: we think this is unacceptable.

We're turning the industry on it's head by offering a variety of support solutions that include fixed cost contracts, monthly contracts with no long term tie-in and even a Pay-As-You-Go service that is payable by the hour. Please remember that we want to fix your IT problem first time, every time – Our reputation depends on it.

Helpdesk support

Our helpdesk engineers are experts who can install, modify, diagnose, clean, and repair computer network hardware and software both remotely and on site. We offer our Helpdesk service on a Pay-As-You-Go or contract basis to our business customers across the UK.

Whether it's a hardware or software question, e-mail failure or your PC has just stopped working, in fact anything to do with your computer network can be solved by our engineers. They listen carefully to your IT problems, asking questions in order to diagnose the problem, whilst ensuring that you never feel at all patronised.

Computer Network Consultants

The Century consultants are network consultancy specialists. They will design, install, and support your LANs (Local-area networks), WANs (wide-area networks), wireless networks, Internet, email and intranet systems.

In addition Century can provide you with day-to-day onsite administrative network support for all of your business users across a variety of work environments, from professional offices, small businesses, government departments, and large corporations. We will maintain your network hardware and software, diagnose and fix problems, and monitor the network to ensure its availability to your system users.

Network support channels

Your engineer can be contacted via the main support helpdesk, by email, mobile telephone and even text both inside and outside normal office hours. They are there to provide you with computer network support to the highest standard.

All at Century are passionate about what we do – Our aim is to provide all our clients with class leading computer support via a solution that is right for your business, and to deliver excellent levels of service in the most cost effective manner.

Phone 0844 669 3599 to get immediate support or for a no obligation free quotation or email us.